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Resolve a Problem

 

IF YOU HAVE A COMPLAINT WHAT SHOULD YOU DO ?

Complete and provide us with a Complaint Form so we have the information in writing about the problem. We will contact the organization in writing asking for the facts from their point of view. Expert volunteer mediators then work with both the consumer and the organization to reach a satisfactory resolution. If the company does not cooperate, or fails to resolve a complaint satisfactorily after several requests, the consumer is advised of other options. Consumer Rights Advocacy League gives legal advice; and also provides consumer information and options for alternative resolution. 

Take Legal Action. 

If your dispute remains unresolved, you may want to seek legal advise to decide whether or not you should pursue your claim in court.

COMPLAINT FORM

Please fill out the form below and one of our representatives will contact you.

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VOLUNTEER
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CONSUMER RIGHTS
Find out more information about Cral and consumer rights 

2nd Floor. Suite C, 115 Allen Avenue
P.O. Box 8574 Ikeja. Lagos 
info@cralnig.org

Consumer Right Advocacy League
Call Us 301 272 4499 or   011 234 803 324 5977

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