1) To educate individuals, organizations, and public officials about consumer issues and consumer rights. 

2) To study issues of concern to consumers and serve as a resource to the nation on those issues. 

3) To foster communication among organizations and government agencies involved in protecting consumer interests.

4) To advocate policies that will be more favourable to consumers in line with the United Nations Consumer rights guidelines of 1985. 

5) To work closely with manufacturers to ensure high quality goods and services.

6) To study issues of concern to people living with HIV/AIDS (PLWHA) and serve as a resource center on those issues.